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Frequently Asked Questions

What is the Nova Luna box?

Each box is carefully curated to include magical tools for tapping into that month's New Moon energies. You can expect to see a mix of 5 - 10 items in each box, including aromatherapy, crystals, candles and more.  Each box will include a candle or wax tart, depending on what you select at checkout.  

How can I view past boxes?

You can view past boxes here.

How can I win a free box?

Once a month a current Nova Luna Box customer is chosen at random to get their next box for free. You can enter by sharing your Nova Luna Box online with the hashtag #NovaLunaBox (please note, you MUST be an active subscriber to win a free box)

When does the box ship?

Nova Luna ships two weeks prior to the New Moon. Currently that means boxes start shipping early in the month prior to the New Moon. Once boxes are sold out, signs up close for that month. 

When does the box renew?

The Nova Luna Box renews on the 5th of each month. Your subscription renews for the following month (so your account renews in March to pay for the April box).

What is the cost of the box?

The Nova Luna Box is $38 + shipping and includes 5 - 10 items each month

Why did my Nova Luna Box renew?

When you sign up for the Nova Luna Box, at checkout it says it will automatically renew. If you want to just receive one box, you can mark the box as a gift, which will prevent the auto-renew (please note, we are not in charge of the auto-renew feature, as it is a feature of Cratejoy and we cannot turn it off).

It says the Nova Luna box is sold out! How do I get one for next month?

Nova Luna opens up for a limited amount of sign ups each month. To be the first to know when sign ups are open, you can sign up for the Nova Luna mailing list here. Heads up - these boxes usually sell out before the month begins (example: the July box sold out in June).

Why did my renewal date change?

As you may know, the date of the New Moon is constantly changing. Every month it occurs slightly earlier. Because of this, the renewal date of Nova Luna changes about every six months to keep up with the  moving New Moon date. If the renewal dates for Nova Luna didn't periodically change to keep up with the New Moon, you would end up getting your Nova Luna box AFTER the New Moon happened, and that's no fun for anyone! You'll get an email a month ahead of time when this happens.

Can I get just one box?

Yes! If you'd like to try out our box, all you have to do is select the gift option at checkout, this will keep your box from auto-renewing.

How long will it take for my box to arrive?

You will be sent a tracking number when your box is on the way. Boxes are shipped from Holly Springs, North Carolina. States close by will receive their boxes in a couple of days. The father away, the longer it will take, but it shouldn't take more than a week for your box to arrive anywhere in the U.S.

How will my box be shipped?

Shipping rates are calculated at checkout based on where you live, and boxes will be shipped via USPS. 

What does shipping cost?

Shipping is $6 within the United States and International shipping is $18.

What if something arrives broken?

No worries! Simply write to with a photo of the broken item and we'll help you out.

How do I cancel?

Simply log into your Nova Luna accounts, and under the "Your Subscription" section you will see a "Edit" button. On the next page you can click "Cancel Subscription" on the bottom left corner, or "Skip Next Renewal" on the top right corner. After cancelling, you'll still receive any boxes you've already paid for, and then your subscription will end. Please note, cancelling does not equal a refund. If you would like a refund, you must contact us prior to you box being shipped at

Are you ready to subscribe to Nova Luna?

Get ready for some magic!